Interruptions
November 23, 2011
I know many of us crave the opportunity to work without distractions and to focus on a problem or project without interruptions. It’s why I seek a week alone at my cottage to read, write and rehearse. It’s my “sabbatical.”
But having said that about the significant benefits of solitude, I nevertheless must state that the sixth and final lesson in this series of blogs is this: The job is the interruptions.
I brought this lesson to the MHSAA from previous employment and it resonates truer today than ever.
The job is the call from the athletic director, coach or official who has a question. The job is the call from the superintendent, principal or parent with a concern.
The job is the knock on the door from another staff member with a difficult question from a constituent, or even a personal issue that’s important to them.
It’s often been when I’ve treated the call or knock as nuisance, given it inadequate time or attention, that the little interruption grew into a bigger problem.
The job is the interruptions. If there were none, we wouldn’t be needed. There would be no job.
Resilience
November 8, 2011
Several seasons ago, University of Florida Men’s Basketball Coach Billy Donovan was asked what, after a necessary amount of player talent, is the key to a successful season. Coach Donovan responded: “Resiliency.”
Building on that, Harvey Gratsky, publisher of Association Convention and Facilities magazine, wrote: “Resilience, flexibility, persistence and the wisdom to take lessons learned and apply them are all characteristics of successful people.”
Mr. Gratsky continued with broadened remarks: “Resilient associations that dig deep and find ways to leverage the new normal have been rewarded.” He added, these organizations show “a real sense of urgency to reinvigorate . . .”
This publisher was addressing associations and the convention business that depends on healthy, vibrant associations; but he could have been describing the MHSAA these past three years. For even before the recession’s effects on associations generally, the MHSAA was dealing with a potentially lethal fee judgment in the sports seasons litigation.
But in what could have been our bleakest years, we’ve had our best. We accelerated our learning and expanded our services. Expenses went down and revenues went up, without increasing our basic tournament ticket prices.
We were resilient and felt urgency to reinvigorate our operations and programs; and we’ve been rewarded with the best three years in the organization’s financial history, poised now to serve our constituents in unprecedented ways.