People Business

April 24, 2012

Last month, Fortune magazine ranked the top 12 business innovators of our time – “founders who turned concepts into companies and changed the face of business.”  It was an unsurprising list dominated by the visionary leaders of what are now well-known enterprises.  What I found most interesting was a theme.

Microsoft’s Bill Gates, No. 2 on the list (behind Apple’s Steve Jobs), said his best business decisions came down to picking good people and relying on them.

No. 4 Jeff Bezos, founder of Amazon, credited “a bunch of smart people” that continually take his ideas and improve them.

No. 9 Herb Kelleher of Southwest Airlines has created “a culture that respected the people he carefully hired.”  He said, “front line personnel can either make you or break you. . . Start with employees and the rest follows from that.”

No. 10 Narayana Murthy of the Indian company Infosys said an emerging organization “must coalesce around a team of people with an enduring value system.”

Time and again, the secret sauce is the people.  Not policy or procedures or products.  People.

Thinking Inside The Box

October 5, 2012

Praise is often heaped upon the innovative person who thinks “outside the box.”  But thinking “inside the box” is equally praiseworthy.

By this I mean doing the essentials better.  I mean remembering our first and fundamental reasons for being, and delivering the very finest services that support those purposes.

It is possible that by thinking outside the box, some organizations forget about their reasons for being; and in interscholastic athletics, we would be well served to think inside the box.

In sports we learn we must compete within the confines of end lines and sidelines.  Go beyond the boundary lines and you’re out of play, where you can’t score and can’t win.

If school sports will secure a victory for its future – meaning, school sports continue to be a tool for schools to reach and motivate young people in an educational setting – it will not occur from out of bounds.  It will occur because we stayed within prescribed boundaries:  local, amateur, educational, non-commercial, sportsmanlike and physically beneficial.