What Kind of Person?

November 30, 2012

The Nov. 12, 2012 issue of Fortune magazine asked 21 high-profile people from all walks of life for the one piece of wisdom that got them where they are today.  The responses were typical tripe . . . except from Scott Griffith, Chairman and CEO of Zipcar.  Griffith said he received this advice from his brother 15 years ago:

"You have to think about what kind of person you want to be when you’re done with this experience.  Think about coming out of this a different person than you go in.”

Mr. Griffith got this advice shortly after he was diagnosed with stage 2 Hodgkins lymphoma.  But he came to see how this advice could be applied to any challenge – positive or negative – in his or anybody else’s life.

Think how different things would be if Pete Rose had asked this before betting that he could get away with gambling during his Major League Baseball career; or if Mark McGwire, Roger Clemens or others had asked it before the start of their steroid-stained MLB careers.

Which takes me to more recent fallen heroes:  Lance Armstrong, and Generals David Petraeus and John Allen. All three have done so much that is so good, most of which has unraveled with their ruined reputations.

If they had only asked, “What kind of person do I want to be when I’m done with this experience?”

They have come out of their experiences different than they went in, but not at all as they had hoped.

We used to say, “No good deed goes unpunished.”  It’s also true these days that no bad deed goes undiscovered.

One-Case Causes

August 27, 2013

One of the characteristics I look for in leaders is the ability and courage to ignore certain problems. To not get worked up about every little thing and even some bigger things. To stay focused on long-term goals and objectives in the midst of fad and frenzy. To distinguish the merely hot topics from the much more important topics.

“One-care causes” – projects or campaigns launched to address an isolated incident, even of high profile – can drain the resources and distract an organization from the larger and longer lasting issues that demand even more attention than we may be devoting to them.

We must not confuse one incident with a trend. We shouldn’t assume that an isolated situation demands an immediate solution, or that every single problem needs a top-down, systemic remedy.

Sometimes a problem – ineligibility, forfeit, unsportsmanlike act – really is limited to a particular student or school, or confined to a single coach, contest or community. And in those situations, leadership means leaving them alone and letting the matter be handled by people closer to those situations.