Making - and Answering - the Call
September 28, 2012
By Rob Kaminski
benchmarks editor
“Life is a game with many rules but no referee. Small wonder, then, that so many play dirty, that so few win, that so many lose.” – Joseph Brodsky, Russian Poet and Essayist
To varying degrees, the world of athletics mirrors society. There are winners and losers. There are participants who look for ways to skirt the rules. However, in considering Mr. Brodsky's quotation above, there is one glaring difference between sports and life. Our games do have referees. Because of that, dirty play is less rampant and our games have more winners than losers, for the scoreboards only tell part of the story. There are lessons in winning and losing within the framework of enforced rules, lessons which equip young people with the tools to make society a little better in the future.
In life, the deck is stacked in favor of the players. According to one 2010 census, there were 1.8 police officers per 1,000 citizens in Michigan, a ratio which ranked 40th in the United States.
In contrast, during the 2011-12 school year, there were 37.2 registered MHSAA officials per 1,000 high school participants. Maybe, just maybe, that’s why school sports are at odds with Brodsky’s depiction of society; there are simply more cops on the beat.
At the very least, officials play a vital role in the existence of school sports. The games can’t go on without these men and women, and the MHSAA annually seeks improved recruitment and retention methods to promote growth of this group so integral to the health of its product.
They answer the call
So who are these people whose best work goes unnoticed; of whom perfection is the expectation; and who automatically alienate 50 percent of interested parties each time they make a decision? Who applies for this job? Why are some suited for the task, and others not? Asking why people leave the officiating life can often reveal just as many clues as talking to those who stay.
In 2004, the MHSAA conducted a survey targeting former officials to reveal their reasons for leaving the avocation and ask what might be done to bring them back.
The top three reasons people hung up their whistles or other tools of the trade were as follows: 1) career change/job demands; 2) poor sportsmanship by coaches and fans; 3) local association politics. Time spent away from family was also cited as a prime reason for leaving the games.
Eight years later, in a survey this August, the MHSAA again called upon former officials to generate data which can be helpful in recruiting new officials or luring back “retired” veterans.
Of more than 600 respondents at press time, the consensus of comments indicate a shift in culture. Career and personal demands no longer top the chart as reasons for leaving. Today’s barometer indicates that local association politics (the ability to receive games and advance through the ranks) and a lack of adequate training for new, younger, officials rank as the prime reasons for people exiting the game relatively early in their quest.
Sportsmanship concerns for the behavior of coaches, parents and participants still rates as the second-greatest deterrent.
“It is imperative to survey our constituents on a frequent basis so we can react to the various factors which prompt trends in the industry,” said Mark Uyl, MHSAA assistant director who oversees the state’s 12,000 registered officials. “I think we’ve successfully addressed some issues based on the findings from the 2004 survey, and we expect to analyze this year’s questionnaire at length to address the most pressing issues accordingly.”
The majority of the slips filling the suggestion box from the August survey: 1) provide increased training opportunities for new officials; 2) work with local associations to create more opportunities for new people to receive a greater number of games; 3) allow officials to rate schools and coaches, and develop programs for peer evaluation, rather than receiving ratings from coaches only.
The MHSAA has made strides in tackling each issue, and this year’s data will further focus its efforts to improve the officiating environment.
In recent years, the MHSAA has conducted officials camps in basketball and football (see stories on pages 14 and 33) and created an officials video training page on MHSAA.com.
While the officials ratings still come from the schools, local approved officials associations now submit candidates for MHSAA tournament assignments, and the nominations hold more weight with the MHSAA than ever before. As a result, local associations are better evaluating their members.
Additionally, officials can now access and submit a school sportsmanship feedback form to rate school facilities and coach, player and spectator behavior. Findings from this year’s survey indicate that officials would like a more detailed system, and a greater emphasis on sportsmanship education for coaches. To that end, the MHSAA offers one of the most comprehensive coaches education programs in the nation through its Coaches Advancement Program, and offers incentives to those who register for classes, many of which tout sportsmanship.
“We also encourage local associations to communicate with leagues and conferences outside the playing boundaries,” Uyl said. “Several associations invite coaches to a meeting or two each year for honest, face-to-face discussion. We’ve also been told of schools which invite a veteran official to parents meetings or team meetings prior to the season to help explain rules and their role in the games. Conversation in these settings serve our members well and assist in breaking down barriers.”
Key to growth and improvement of MHSAA sports officials are the efforts of local approved associations.
“There is no question that any successes we enjoy as a state association are directly related to the leadership of our local associations,” Uyl said. “Through programs like our train-the-trainers sessions each summer we can put the wheels in motion, but the real grass-roots education of our men and women happens in communities throughout the state. And, the people in place to carry out our officials education are second to none.”
Recruitment starts with family
If there’s anything you’ll take from this issue of benchmarks, it’s that there are no better recruiters, – no more qualified individuals to blare the trumpets – than officiating’s own family members. It’s a recurring theme repeated by numerous individuals.
Carl Van Heck, assigner for the West Michigan Umpires Association, said his association attempts to identify MHSAA-registered umpires in the area not currently members of the WMUA and invite them to join. His association also attracts a few individuals per year through an ad in the Grand Rapids Press. The real recruitment and retention begins once the rookies are in the association.
“Our executive board recently voted to install a mentoring program which will pair a veteran official to work a number of games with a new official to get him or her started on the right foot,” said Van Heck. “This is on a voluntary basis for both the veteran and the newcomer, and they are assigned these games in addition to their regular schedule.
“We also conduct an annual clinic on a Saturday at Grand Valley State University that is free to all of our members. We want the best-trained umpires both new and old to put on the field for the schools we work for.”
That’s the hook; making new officials feel comfortable while increasing their skill level and affording them ample opportunities to work.
While much of this responsibility falls to the local level, much is also expected of the MHSAA to assist in this process.
“The biggest obstacles young referees face in officiating high school soccer matches are legalistic rule changes, lack of expert feedback and lack of opportunity,” said Alex Smith, president of the Greater Lansing Area Soccer Referees Association. Smith opines that onfield issues in soccer are often met with the addition of a new rule, and in many instances there aren’t enough knowledgeable leaders to assist the younger soccer officials.
“For excited young or new referees looking to improve, there are few, if any, options for unbiased or expert feedback for them to consult,” Smith said, while adding that continued efforts between GLASRA and the MHSAA could soothe development issues.
“Certainly, in recent years GLASRA and others have given MHSAA credit for beginning to address these weaknesses. It's our hope that MHSAA continues to refine, streamline and improve its development and retention of new officials,” Smith said.
Uyl agrees, and welcomes input from all entities around the state.
“Some of the areas identified from GLASRA and other associations in other sports continue to be on the radar for improvement and change,” Uyl said. “Frank, honest and professional feedback is the only way we can keep moving forward in the right direction together with all of our officials.”
Onward and upward
At times, it seems, the biggest roadblock to officials advancement is officials themselves, resulting from a collision of two eras.
When it comes to younger officials proclaiming a lack of training opportunity and game assignments, how much of it is a reflection of societal change? Newer officials are raised in a world of instant gratification; from fast food, to satellite TV, to smart phones and the Internet, they are of the culture that gets anything it wants, when it wants.
Older officials, who tend to be the assigners, have an understanding of what it takes to work the highest levels of a sport. They know what they’ve been through to move up the ranks, and they know who they’ve moved up with. It becomes a matter of trusting the known, and being suspicious of the unknown. Yes, at times, the industry can be a “good ol’ boy network.”
The challenge is to make sure the new kids are aware of existing training opportunities and the investment necessary for advancement, while opening the veterans’ eyes to a pool of new talent and identifying those best suited to lead the neophytes.
“Again, I think this is an area that’s improving as we try to encourage our leaders around the state to take ownership in the development of our young officials,” Uyl said. “We constantly encourage our associations to nominate ‘new blood’ for our tournaments, and I think associations can take pride in turning out young people who are knowledgeable, physically fit and passionate about this business we’re in. It’s a people business, first and foremost, so it’s paramount that our own kind work together.”
As mentioned, the MHSAA began seeking greater input from approved associations for its tournament selection a few years back. While the coaches rating system still serves as one of the gauges, the ratings are not the be-all, end-all when it comes to assignments. Local associations need to take that lead.
“We promote our officials from the subvarsity level to the varsity level based on ratings, and there is a lack of ratings from our local schools for officials working on the subvarsity level,” Van Heck said. “We tend to lose officials who after the third year are not advancing due to lack of ratings.”
The WMUA’s new mentor program can serve to change the culture there. As more feedback is gathered from veteran officials working with the newcomers, less weight can be attached to coaches ratings which seldom arrive.
In any line of work, people want to be rewarded for their efforts, or, at the very least, appreciated by their peers. If it’s motivation, education and affirmation that young officials are seeking, there will be no better place to look than Grand Rapids next July. A day-long event tailored to high school officiating in Michigan takes place Saturday, July 27, preceding the 2013 National Sports Officials Association Summit. All registered MHSAA officials are encouraged to attend. Registration information will be posted to MHSAA.com later this fall.
Last call
Survey examines reasons for calling it quits
Following is a sampling of responses from former officials offering reasons for leaving the playing fields and arenas, along with suggestions for retention. Complete survey results can be found on the Officials page of MHSAA.com.
- “Maybe some further education for the coaches, who in turn can educate their parents, might help the process. We, as officials, don't question the play calls of the head coach publicly. Why should it be fair for the coach to question the calls of the official publicly?”
- “Find a way to schedule officials who want to work games. People want to work, but no one wants to schedule them. I often hear it is a lack of experience, but you can't get experience unless you work games.”
- “When a new member comes on board, have an experienced official contact him or her immediately about assignments. This will make his or her first game more comfortable. Officials are team players just like those who they will officiate.”
- “The time away from family, the cost and effort to stay certified, and the commitment to staying conditioned and prepared for the level of play unfortunately does not surpass the "lack of fun" that refereeing soccer has become. A solution seems unrealistic because of the scope of the problem – but it needs to start somewhere. Great idea to send this survey and begin the process of improvement.”
- “I was woefully unprepared and lacked the knowledge necessary to be an effective official. If it weren't for an optional clinic I took part in, I would have been a disaster. A lot of that is on me, but I can't believe I was let on the field by the MHSAA considering how little training and information I was provided. Rookie officials need more shadowing and more observation before being put into a game.”
- “I just wanted to officiate middle school sports and was very comfortable with this level. I quickly learned being part of a local association of officials and going through that hoopla was more of a pain. I got a couple games because I knew the middle school administration, but that was too short-lived.”
- “Legislate how much the assigners can charge young official to attend camps. I found that the amount of instruction was not commensurate with the charge. I don't have a major problem with assigners being compensated for their organizing and other things they might being doing. However, officials should not have to break even or operate at a loss when the assigners are padding their pockets.”
- “Improve education on how to prepare for unreasonable fans, coaches and parents. Also improve on the efforts of team’s comprehension of rules. Coach and fan behavior: I’ve officiated 25-30 minor league baseball games. We take more abuse at the high school level. It just got old.”
- “I believe coaches and athletic directors should introduce graduating seniors to local associations. This would get younger people involved.”
Garofalo: On-Ice Teacher and Recruiter
By
Rob Kaminski
MHSAA benchmarks editor
December 28, 2012
Something caught his eye as Allen Park’s Jim Garofalo circled the Olympic hockey rink in Salt Lake City to familiarize himself with the surroundings prior to the start of play at the 2002 Games.
“When the dimensions of a rink are laid out, everything is measured from the exact center of the ice outward,” Garofalo explains. “Usually there’s a washer or something small under the surface at center ice. All measurements are taken from there.
“Well, in Salt Lake City that year, a Canadian company was hired to prepare the sheets of ice, and they used a Loonie (common term for a Canadian $1 coin) to mark center ice. That year, the Canadians beat the United States in the gold medal game and won the Olympics on U.S. soil. I later visited the Hockey Hall of Fame in Toronto, and that Loonie is there.”
As Garofalo was getting acquainted with Canadian currency, an invitation in his mailbox back home went unanswered. At the time, MHSAA Tournament invitations were still sent by mail, so Garofalo was unaware the Association was awaiting his RSVP to accept his first Finals assignment.
“I was in Salt Lake City and had no idea. Now, of course, everything is online and by email, but that just shows how rapidly technology has progressed in the last 10 years,” Garofalo said. “So, (fellow official) Dan DiCristofaro calls and says something like, ‘Hey, do you want your state final?’ It was pretty funny; the running joke afterward was that you’ve gotta work the Olympics to get a shot at the state finals.”
Of course, that’s not the case. And, if Garofalo had it his way, all hockey officials who worked hard, persevered, paid their dues and set that as a goal would get a shot at the MHSAA Finals.
A 25-year registered MHSAA official who at one time juggled rules books for eight different hockey leagues and has worked four World Championships in addition to the Olympics, Garofalo now works only high school hockey.
“From a selfish standpoint, I suppose, I like a season that has a definite start and end to it,” says the New Boston Middle School social studies teacher, whose resume’ at one point looked like an endless Scrabble hand that included abbreviations for USA, USA Junior, Ontario, East Coast, International, International Independent and Central Collegiate hockey leagues in addition to the MHSAA.
“Being a teacher, there’s so much about the high school game that fits into education,” said Garofalo, now in his 10th year with the New Boston Huron District. “There’s so much to learn, and to help people learn at this level, from a playing and officiating standpoint.
“The people who officiate high school hockey are dedicated to improving, and as a veteran there’s an opportunity to help them learn and advance,” he says. “And, the coaches deserve kudos too. They are usually more professional and ask questions more properly than at other amateur levels. The reason is a direct result of them being accountable. They’ve got to answer to their principal or athletic director. Who are the junior and community league coaches accountable to? No one.”
And, there’s another allure to the school game compared to which other levels pale.
“The atmosphere of high school hockey is better than any other amateur level,” Garofalo says. “You go do a game at Trenton, and there’s a band. How many hockey games do you go to where there’s a band? Detroit Catholic Central and Birmingham Brother Rice have their cheering sections. It’s just a great atmosphere.”
It’s a scene that would surely help maintain the roster of younger, driven hockey officials. The trick is getting them there, according to Garofalo, one of the MHSAA’s biggest proponents for advancement and recruitment of officials.
Part of the issue is the oversaturation of games that fill Mite, Midget and other amateur schedules. Those who simply want a paycheck are never at a loss for work as long as they know how to skate.
“Hockey is unique because high school hockey is in progress at the same time as USA Hockey. An official can get twice the pay at a Bantam/Midget doubleheader than they can for one high school game,” Garofalo said. “The trouble is, who is instructing them? Who’s helping them to develop?”
To that end, Garofalo, DiCristofaro and the rest of the Northeast Hockey Referees Association established a $500 college scholarship. The recipient must be a high school hockey player who is officiating games in USA Hockey. Once they graduate from high school, many join the Association to work high school hockey.
Garofalo also offers other recruiting initiatives. In the Michigan Interscholastic Hockey League most schools play JV/Varsity doubleheaders, where the officials often let a linesman work a game at referee, while the experienced referee observes.
“At events like the Trenton Showcase, if we divide the fees differently we could get more officials involved,” he suggests. “We can do four-person crews to get our good young people some varsity experience as linesmen, and move some of our experienced linesmen to referee on the same crew with some of the top referees.”
It’s the kind of continual teaching that perpetuates the quality of officiating, and it takes time. The goal is to have the officials ready to perform when they hit the ice.
“If I put you out there to referee or pull lines, I set you up to succeed,” Garofalo says. “If I put people in too soon, I’ve set them up to fail, which leads to them leaving the game, and I haven’t done my job.”
The expectations and production of teacher and student must mesh for the system to work as intended. It requires patience as officials strive to climb the ladder, a bit of a lost art in today’s society.
“The culture of newer officials today is different. It’s a culture of immediate gratification,” says Garofalo. “Very few want to hang around eight to 10 years as a linesman before they referee, or move up. There are some very good officials who leave each year, because they haven’t become a referee, or haven’t got a tournament assignment.”
At the MHSAA Finals, Garofalo and DiCristofaro assist Jim Gagleard and the Livonia Ice Hockey Officials in heading up the off-ice officials. The inclusion and experience of such officials serves as a motivational tool which leads to improvement and retention. He also believes a four-person system in the MHSAA tournament would not only afford more qualified officials an opportunity for postseason assignments, but also provide better ice coverage as the sport’s speed has increased dramatically.
Not everyone can reach the summit, no matter the level. Even Garofalo himself, who once entertained dreams of skating in the NHL.
“The NHL looked at me a bit, but when I was at that age, it seemed all of the other linesmen were in their prime,” he said. “It is what it is.”
But, for a guy who began officiating at age 15 just to help pay for his hockey equipment, things have turned out quite well. In addition to the 2002 Olympics, Garofalo worked the Women’s World Championships in 1990, and the Men’s Worlds in Switzerland (1998), Norway (1999) and Germany (2001), working the Gold Medal game in 1998 and 1999. He’s been a fixture at the MHSAA tournament during the last dozen years.
“My wife, Mary Beth, says, ‘Wherever you go, you know someone.’ I owe that to officiating; the places I’ve gone and the people I’ve met,” Garofalo said. “It’s taken me all over the country instructing, and even overseas for some assignments. I can’t help but know people. It’s a people business.”
It might seem odd for Garofalo to even utter those words, describing the people-person this once shy kid has become. That’s one of the many rewards officiating delivers which is more valuable than any top-level assignment or game fee.
“I was quiet when I was younger. Well, when a coach is going crazy and yelling, you’ve got to speak for yourself. You learn conflict resolution,” Garofalo says, continuing as if he wrote the book on it. “‘Coach, get off the bench, quit screaming, and I’ll explain what I saw and why I called it the way I did. Then , if you have a question, I’ll answer it.’ You learn to communicate with people who don’t always agree with you.”
Then, there are the memories. Memories won’t buy a thing, but they go a long way in making 25 years on the ice, thousands of miles on the road, and countless hours away from home worth a million bucks.
“I worked 25 years for the IHL and AHL, and two years ago at the end of the regular season I was doing a Grand Rapids Griffins game. During the game, I told Brad May, ‘I’m done,’” Garofalo recalls, confiding in the gritty enforcer and one-time Stanley Cup champion who had more than 1,000 NHL games under his pads.
“At the end of the game, every guy and coach skated to me and shook my hand. Then Brad May says, ‘I heard you once worked the Olympics. It was an honor to be on the ice with you,’” Garofalo reveals, shaking his head. “Brad May said that to me.”
PHOTO: Jim Garofalo (center) officiate an NHL game. The Allen Park resident also has worked the Olympics.
NOTE: This is the sixth installment in the series "Making – and Answering – the Call" detailing the careers and service of MHSAA officials. Click the links below to view the others.