Leadership Communication

December 3, 2013

“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.

We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.

Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?

My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.

Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their minds or expected something different to be said.

All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.

Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.

Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.

On Purpose

December 5, 2014

There is a difference between solving problems and creating a future.

Of course, we must solve problems. But it is imperative that we do so in terms of the future we want and are willing to work for.

Therefore, we need to address every day and every decision it presents by thinking how our actions today will make tomorrow different, and how tomorrow’s difference moves us toward the future we envision.

As individual persons, as husbands and wives, as fathers and mothers, as employers and employees, as administrators and coaches and student-athletes, what do we want our future to be like, and how does each decision and action enhance the possibilities for that outcome? 

Answering those questions, and acting on those answers ... well, that’s living a purposeful life.