Leadership Communication

December 3, 2013

“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.

We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.

Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?

My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.

Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their minds or expected something different to be said.

All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.

Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.

Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.

The Antidote

October 17, 2014

On average, according to the New York Times, the 32 National Football League teams have had 22 player arrests per team since 2000. And mounting.

This horrifying statistic doesn’t even include one team’s bounty-payment scheme to injure opposing players. It doesn’t include league-imposed suspensions for use of drugs.

So it doesn’t surprise me that the NFL’s corporate sponsors have begun to express concerns for their brand reputation. It’s only surprising that their concerns have been so slow in coming.

And it’s especially surprising that those who work at lower levels of sports don’t give up.

To the contrary, those who have devoted their lives to educational athletics demonstrate by their devotion to school-sponsored sports that they still believe – in spite of mounting evidence at major college and professional sports levels – that athletes can break records without having criminal records and that they can achieve championships without chemicals.

Coaches and administrators of school sports – my heroes – demonstrate daily by their continuing commitment of service to school sports that they still believe athletics can coexist with integrity and can nurture better character, not just crazy characters.

Under the radar, in communities across Michigan and the nation, school-based competitive athletic programs are doing good things for students, schools and society. This is the antidote for the cynicism creeping across the landscape of high-profile intercollegiate and professional sports.