Leadership Communication
December 3, 2013
“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.
We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.
Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?
My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.
Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their minds or expected something different to be said.
All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.
Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.
Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.
A Leading Official
July 29, 2014
For more than a decade, Mark Uyl has been the MHSAA’s leader of service and support to officials. Mark’s calm demeanor and subtle sense of humor have much to do with his successful leadership of what we sometimes call “the complaint department;” but because he has been both, Mark has a good feel for and the respect of both school administrators and officials.
Since joining the MHSAA staff in January of 2004, Mark has continued to referee college football and baseball. Last month Mark worked the NCAA College World Series in Omaha which had been a long-time goal for this still very young man.
This week Mark ascends to chair of the board of directors of the National Association of Sports Officials (NASO).
It’s clear that Mark has as fine a reputation nationwide as he enjoys here in his home state.