Leadership Communication
December 3, 2013
“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.
We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.
Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?
My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.
Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their minds or expected something different to be said.
All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.
Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.
Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.
In Search of a Quarterback
October 6, 2011
As America works and wanders its way through the messiness of choosing its presidential candidates, I look around for ones that I wish were available, and I find the choices quite limited and disappointing. Seems I’ve always tended to favor those who were least electable.
One of those “losers” of years gone by was Jack Kemp who, ironic for the times we now live in, was considered a little too conservative for the national ticket.
Actually, Kemp – the former NFL quarterback, U.S. Congressman and Secretary of Housing and Urban Development under the first President Bush – appears more balanced and bright than any in the field of candidates the Republican Party will offer this time around.
Kemp’s platform circa 1992 was to be “optimistic, inclusive and ready for change.” That was his personal style and his prescription for America.
I wish we’d have that choice today for quarterbacking our nation.
But regardless, his approach – “optimistic, inclusive and ready for change” – remains a perfect prescription for organizational leaders, including those who are responsible for schools and school sports.