People Business

April 24, 2012

Last month, Fortune magazine ranked the top 12 business innovators of our time – “founders who turned concepts into companies and changed the face of business.”  It was an unsurprising list dominated by the visionary leaders of what are now well-known enterprises.  What I found most interesting was a theme.

Microsoft’s Bill Gates, No. 2 on the list (behind Apple’s Steve Jobs), said his best business decisions came down to picking good people and relying on them.

No. 4 Jeff Bezos, founder of Amazon, credited “a bunch of smart people” that continually take his ideas and improve them.

No. 9 Herb Kelleher of Southwest Airlines has created “a culture that respected the people he carefully hired.”  He said, “front line personnel can either make you or break you. . . Start with employees and the rest follows from that.”

No. 10 Narayana Murthy of the Indian company Infosys said an emerging organization “must coalesce around a team of people with an enduring value system.”

Time and again, the secret sauce is the people.  Not policy or procedures or products.  People.

Fresh Air

June 30, 2014

On well over 300 of every 365 days each year I take a brisk early morning walk. One of the many things I’ve noticed over the years is how the smell of the exhaust of even a single passing automobile will stale the fresh air for several minutes after the vehicle is out of sight. 

I’ve often thought there was a metaphor here that I could use in commenting on school sports; and my recent reading of Alistair MacLeod’s No Great Mischief gave shape to that thought when the novel’s central character said:

“. . . when we came to intersections, we would have to stop and then the blue whiteness of the exhaust would overtake us. We could see it and smell it. We thought we had left it behind us somewhere back on the road, but when we slowed down, it seemed to overtake and surround us.” 

What we have in school sports that none of the so-called more “prestigious” brands of sports offer is fresh air. Purity. Wholesomeness.

This is our trump card, our ace-in-the-hole. 

We lack the resources to compete on a marketing or promotional level with college and professional sports; and we look foolish and waste resources when we try.

But when we focus on local rivalries between nearby opponents – complete with pep bands and marching bands, fully-clad cheerleaders, pep assemblies, letter jackets and Homecoming parades and dances – we play to our strength. We’re local, amateur and just a touch corny. Charming is a better word.

As we travel in this direction, the air is clean and fresh. As we slow or even stop at the intersection of other choices, we will smell the foulness in the air and know immediately that the only course for educational athletics is the road we’re already on.