People Business
April 24, 2012
Last month, Fortune magazine ranked the top 12 business innovators of our time – “founders who turned concepts into companies and changed the face of business.” It was an unsurprising list dominated by the visionary leaders of what are now well-known enterprises. What I found most interesting was a theme.
Microsoft’s Bill Gates, No. 2 on the list (behind Apple’s Steve Jobs), said his best business decisions came down to picking good people and relying on them.
No. 4 Jeff Bezos, founder of Amazon, credited “a bunch of smart people” that continually take his ideas and improve them.
No. 9 Herb Kelleher of Southwest Airlines has created “a culture that respected the people he carefully hired.” He said, “front line personnel can either make you or break you. . . Start with employees and the rest follows from that.”
No. 10 Narayana Murthy of the Indian company Infosys said an emerging organization “must coalesce around a team of people with an enduring value system.”
Time and again, the secret sauce is the people. Not policy or procedures or products. People.
Making an Impact
September 11, 2012
Here’s a provocative statement by David Gergen, professor of public policy and director of the Center for Public Policy at Harvard’s Kennedy School of Government, and a frequent political analyst for CNN: “The nonprofits making the greatest impacts these days are entrepreneurial, adaptive, outward-looking, and sometimes a little messy.”
I like that, and I think using these four features or criteria to evaluate the MHSAA now and in the mid-range future would be good for those we serve.
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Are we entrepreneurial? How could we be more so?
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Are we adaptive? Are we flexible in how we do things?
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Are we outward-looking? Are we impacting school sports broadly and deeply? Does the impact have staying power? Are schools better because of what we do? Are communities stronger for our doing it?
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Are we sometimes a little messy?
I suspect that if we are the first three – entrepreneurial, adaptive and outward-looking – then messiness is a natural byproduct. There will be starts and stops, failures before successes, changes. There will be disagreements and compromises.
I suspect that we will have to tolerate a little more messiness if we are to move forward, even faster than we have, and if we are to have impact, even greater than we have.