The Social Setting

March 18, 2014

One week last month our local Big Ten head men’s basketball coach blasted Twitter. The following week Iowa’s head coach, arguably the coach with the league’s worst sideline decorum (and that’s saying a lot for a league that’s allowed its coaches to get out of control) said his players are henceforth barred from tweeting.

Between these headlines was one of more significance: Facebook announced that it would be paying $19 billion to purchase WhatsApp. Which means social media is here to stay. And everybody, including big time basketball coaches, needs to deal with it in better ways than merely blasting it and/or barring it.

What it means for an organization like mine is that everything we do needs to be considered in all the usual goals, objectives and strategies progressions, and that at least one progression must have social media as an outcome and almost all progressions must have social media as a tactic.

Just over a decade ago we realized that almost every task we have has an information technology component. We discovered we needed our IT staff in the room when new projects or protocols were being considered, when new policies were being developed, and when all sorts of problems were being addressed. Fail to involve IT personnel soon enough or at all, we learned, and failure of the enterprise was assured.

We are at the same point today with social media. If we neglect the social media component – fail to consider how to use it to the advantage of the project or fail to consider how adverse social media could doom the project – we operate with at least one hand tied behind our back.

Just as the IT staff have needed to be consulted, and listened to, in order for the enterprise to reach its potential, so must our social media staff have a seat at the table and a voice in the discussion of anything of consequence we might think we should do.

This is as true for nonprofit organizations as it is for profit, for small organizations and large, both private and public.

BOTF

March 14, 2014

When MHSAA staff asked our Student Advisory Council, “How do we have a sportsmanship program that isn’t boring?,” the answer that emerged was the MHSAA’s Battle of the Fans.

On Feb. 21 we announced the winner of the 3rd Battle of the Fans - Beaverton High School (see related story). But all five finalists, and dozens of applicants, demonstrated that attendance at high school sporting events can become THE thing to do, and it can be done with both great spirit and high standards of sportsmanship.

On Feb. 16 the Student Advisory Council reviewed the finalists’ videos and the reports of site visits by SAC members and MHSAA staff; and I listened to the discussion. Here’s what I discovered they were looking for . . .

  • Authenticity and consistency – not just a one-night thing; but spirited, sportsmanlike support all season long, for multiple sports.
  • Not only the absence of poor behaviors, but great originality in demonstrating good behaviors.
  • Inclusiveness – conducted in ways that invite all kinds of students to be involved, encourage middle school students to learn good sportsmanship and is welcoming to adults as well.
  • Change. Which school and community was most changed since getting involved with the BOTF this year or over the past two or three years?

I have said often that we want the BOTF to be great fun. But it’s also intended to make a great positive difference in school sports in Michigan. And it is. Crowds are both much larger and much better behaved where the BOTF has become important. And the positive change in one school/community is helping to change neighboring districts and entire leagues.