War Stories

May 25, 2012

I recently returned from a national meeting of my counterparts – an annual gathering where legal and legislative topics are on the agenda. With increasing frequency, the business aspects of the gatherings are sidetracked by “war stories,” as my colleagues relate the latest attacks on their organizations by media, legislators, lawyers, parents and others as these good leaders assist their member schools in regulating interscholastic athletics. 

It is well known that respect for authority figures and organizations of all kinds has been slipping for decades; and there are many reasons for it.  What has made the decline even more apparent is the Internet where people can communicate with more speed and less consequence than before.

It is well studied that appropriateness of tone and language diminishes as one moves from face-to-face meetings, to telephonic conversations, to traditional letters, to emails, texts and Twitter.

People will usually research topics and learn more about the complexities of an issue before meetings and use dialogue to come to consensus during conversations.  They will be more circumspect and contemplative in correspondence (which means, literally, an exchange of letters).  But they will not hesitate to make assertions and cast aspersions without any factual basis in brief, one-sided email or social media comments; which usually adds nothing but acrimony to the issue.

Perhaps by being the No. 1 user of social media among the nation’s state high school associations, the MHSAA has made the problem worse.  Perhaps by being the only state high school association executive director in the country to blog, I’ve also added to the problem.

Sports, after all, is not a subject that often suffers from too little communication.  Perhaps, at least sometimes, it suffers from too much quantity and too little quality.

Interruptions

November 23, 2011

I know many of us crave the opportunity to work without distractions and to focus on a problem or project without interruptions.  It’s why I seek a week alone at my cottage to read, write and rehearse.  It’s my “sabbatical.”

But having said that about the significant benefits of solitude, I nevertheless must state that the sixth and final lesson in this series of blogs is this:  The job is the interruptions.

I brought this lesson to the MHSAA from previous employment and it resonates truer today than ever.

The job is the call from the athletic director, coach or official who has a question.  The job is the call from the superintendent, principal or parent with a concern.

The job is the knock on the door from another staff member with a difficult question from a constituent, or even a personal issue that’s important to them.

It’s often been when I’ve treated the call or knock as nuisance, given it inadequate time or attention, that the little interruption grew into a bigger problem.

The job is the interruptions.  If there were none, we wouldn’t be needed.  There would be no job.