What Kind of Person?

November 30, 2012

The Nov. 12, 2012 issue of Fortune magazine asked 21 high-profile people from all walks of life for the one piece of wisdom that got them where they are today.  The responses were typical tripe . . . except from Scott Griffith, Chairman and CEO of Zipcar.  Griffith said he received this advice from his brother 15 years ago:

"You have to think about what kind of person you want to be when you’re done with this experience.  Think about coming out of this a different person than you go in.”

Mr. Griffith got this advice shortly after he was diagnosed with stage 2 Hodgkins lymphoma.  But he came to see how this advice could be applied to any challenge – positive or negative – in his or anybody else’s life.

Think how different things would be if Pete Rose had asked this before betting that he could get away with gambling during his Major League Baseball career; or if Mark McGwire, Roger Clemens or others had asked it before the start of their steroid-stained MLB careers.

Which takes me to more recent fallen heroes:  Lance Armstrong, and Generals David Petraeus and John Allen. All three have done so much that is so good, most of which has unraveled with their ruined reputations.

If they had only asked, “What kind of person do I want to be when I’m done with this experience?”

They have come out of their experiences different than they went in, but not at all as they had hoped.

We used to say, “No good deed goes unpunished.”  It’s also true these days that no bad deed goes undiscovered.

Criticism

October 18, 2011

The phrase “throw in the towel” comes from the sport of boxing.  It recalls a manager throwing a towel into the ring to stop a bout in which his boxer is getting badly beaten.

Over the years I watched a lot of administrators of schools and school sports throw in the towel as they’ve watched their ideas and ideals get bruised and battered, and as they suffered constant and frequently unfair criticism.

Criticism is a fickle thing.  It can be motivating or maddening.  To some people criticism is one or the other; to other people criticism sometimes has a positive effect, sometimes the opposite.

Criticism from a well-informed source who has tried to see the matter from multiple perspectives and who delivers the opinion privately will almost always have two positive effects.  First, it will influence future thought processes and decisions.  Second, it will establish a closer relationship – even a good friendship – between the parties.

It is criticism based on bad information or from a biased viewpoint delivered by gossip or in group settings that is least productive to the cause and most poisonous to the community.

But even bad news badly delivered can be motivating.  While sometimes it may give rise to brief thoughts of “why bother?”, it more often motivates me to work harder, to serve better, to think wider and deeper, and to give more.  This reaction is a result of many life experiences, including school and college sports participation.

Those of us who played competitive athletics were subject to much criticism throughout our playing careers.  Sometimes it was unfair, and we learned to rise above it.  But usually the criticism was from a coach who knew his or her stuff, who thought we could do better, and who was giving us the information to become better.  While some people merely survive criticism, competitive athletics can teach us how to thrive on it.