Winning

December 26, 2012

If you and I were playing a game of, let’s say, a game of tennis, and I don’t try to win, and you defeat me, I’ve cheapened your victory.  And in cheapening your victory, I’ve been a poor sport.

Trying to win is a good thing.  Trying to win is a goal of school sports.  Trying in the best way, that is:  within the rules, with all our effort, and with grace, regardless of the outcome.

The most satisfying victory we can have in sports is defeating our best opponent on our opponent’s best day.

The least satisfying victory is against a weak opponent, or as a result of an opponent’s mistake, or an official’s bad call, or – worst of all – by our own cheating.

You want your best opponent on their best day.  You feel the best when you defeat the best, playing their best.

That’s ecstasy in sports.  There is no better feeling in sports.

Don’t mistake anything I ever write to mean I don’t care about winning.  I really do.  And I care that it has real value.

People Business

April 24, 2012

Last month, Fortune magazine ranked the top 12 business innovators of our time – “founders who turned concepts into companies and changed the face of business.”  It was an unsurprising list dominated by the visionary leaders of what are now well-known enterprises.  What I found most interesting was a theme.

Microsoft’s Bill Gates, No. 2 on the list (behind Apple’s Steve Jobs), said his best business decisions came down to picking good people and relying on them.

No. 4 Jeff Bezos, founder of Amazon, credited “a bunch of smart people” that continually take his ideas and improve them.

No. 9 Herb Kelleher of Southwest Airlines has created “a culture that respected the people he carefully hired.”  He said, “front line personnel can either make you or break you. . . Start with employees and the rest follows from that.”

No. 10 Narayana Murthy of the Indian company Infosys said an emerging organization “must coalesce around a team of people with an enduring value system.”

Time and again, the secret sauce is the people.  Not policy or procedures or products.  People.