The Best Coach Ever

February 5, 2013

In the fall of 2004, another of the inductees with my father to the first-ever Hall of Fame Class of Stevens Point (WI) Area Senior High School was Rick Reichardt, arguably the best male athlete the community ever produced. Rick played four sports in high school, both football and baseball at the University of Wisconsin in Madison, and on two Major League Baseball teams.

In his own acceptance speech that evening in 2004, Rick said that my dad was the best coach he ever had.  Well, Dad was merely Rick’s Little League baseball coach.

That’s remarkable in and of itself.  What’s more remarkable is that Dad never played organized baseball.  He never developed the skills of the game. Yet Rick said Dad was his best coach ever.

Eventually, I’ve figured out Dad’s “secret of success.”  Dad didn’t coach a sport.  He coached people.

Our just-published winter issue of benchmarks is devoted to coaches like this and to the coaching profession. Read it here.

Holding Back

February 24, 2015

I wrote last week in this space about the positive place for disagreement in organizations; and I held back on pushing the topic a bit further.

Sometimes an organization leader has to hold back. Sometimes the leader needs to recognize that the organization has more disagreement than it can handle and that taking on another topic for which much disagreement is likely would be like drinking from a fire hose.

In Leadership on the Line (HBS, 2002), authors Ronald Heifetz and Marty Linsky write that “leadership requires disturbing people – but at a rate they can absorb.”

Heifetz and Linsky describe the need to “orchestrate the conflict” in four steps:

  1. “Create a holding environment” – a safe place to interact.
  2. “Control the temperature” – turn the heat up to get people’s attention, and turn it down for them to cool off or to catch up.
  3. “Set the pace” – not too fast that we leave too many people behind; not too slow that we lose the vision and momentum.
  4. “Show the future” – remind people of the “orienting value” – that is, the positive reason to go through all the negative rancor.