People Business

April 24, 2012

Last month, Fortune magazine ranked the top 12 business innovators of our time – “founders who turned concepts into companies and changed the face of business.”  It was an unsurprising list dominated by the visionary leaders of what are now well-known enterprises.  What I found most interesting was a theme.

Microsoft’s Bill Gates, No. 2 on the list (behind Apple’s Steve Jobs), said his best business decisions came down to picking good people and relying on them.

No. 4 Jeff Bezos, founder of Amazon, credited “a bunch of smart people” that continually take his ideas and improve them.

No. 9 Herb Kelleher of Southwest Airlines has created “a culture that respected the people he carefully hired.”  He said, “front line personnel can either make you or break you. . . Start with employees and the rest follows from that.”

No. 10 Narayana Murthy of the Indian company Infosys said an emerging organization “must coalesce around a team of people with an enduring value system.”

Time and again, the secret sauce is the people.  Not policy or procedures or products.  People.

An Excuse to Get Together

March 15, 2013

I recently heard a veteran teacher tell the story of years ago when she was leading a church youth group which was meeting regularly to prepare a play.  The group met frequently for many months.

Eventually, one of the church members, and parent of one of the youth, asked when the group would be performing their production.  The teacher/leader responded, “That’s not the point.  The play is just an excuse for getting together.” 

Hearing this story resonated with me as I thought back to my years as a high school student who participated in sports, drama and choral music, and as I thought about my two sons who did the same in middle school and high school, and as I thought about my too-brief time as a teacher/coach.  The contests, concerts and dramatic performances for the public were almost entirely beside the point.

What was more important by far was getting together with other students to work together on projects outside the classroom.  To do positive things, creative things.  To experiment under controlled conditions.  To develop a team spirit.

This is why it is especially important that schools maintain broad and deep extracurricular options for students.  Important particularly that they not only maintain but grow subvarsity programs where the emphasis is more likely to keep focused on practice more than games, and teaching and learning more than winning and recordkeeping.