The Best Coach Ever
February 5, 2013
In the fall of 2004, another of the inductees with my father to the first-ever Hall of Fame Class of Stevens Point (WI) Area Senior High School was Rick Reichardt, arguably the best male athlete the community ever produced. Rick played four sports in high school, both football and baseball at the University of Wisconsin in Madison, and on two Major League Baseball teams.
In his own acceptance speech that evening in 2004, Rick said that my dad was the best coach he ever had. Well, Dad was merely Rick’s Little League baseball coach.
That’s remarkable in and of itself. What’s more remarkable is that Dad never played organized baseball. He never developed the skills of the game. Yet Rick said Dad was his best coach ever.
Eventually, I’ve figured out Dad’s “secret of success.” Dad didn’t coach a sport. He coached people.
Our just-published winter issue of benchmarks is devoted to coaches like this and to the coaching profession. Read it here.
People Business
April 24, 2012
Last month, Fortune magazine ranked the top 12 business innovators of our time – “founders who turned concepts into companies and changed the face of business.” It was an unsurprising list dominated by the visionary leaders of what are now well-known enterprises. What I found most interesting was a theme.
Microsoft’s Bill Gates, No. 2 on the list (behind Apple’s Steve Jobs), said his best business decisions came down to picking good people and relying on them.
No. 4 Jeff Bezos, founder of Amazon, credited “a bunch of smart people” that continually take his ideas and improve them.
No. 9 Herb Kelleher of Southwest Airlines has created “a culture that respected the people he carefully hired.” He said, “front line personnel can either make you or break you. . . Start with employees and the rest follows from that.”
No. 10 Narayana Murthy of the Indian company Infosys said an emerging organization “must coalesce around a team of people with an enduring value system.”
Time and again, the secret sauce is the people. Not policy or procedures or products. People.