Outside View
October 4, 2011
Steve Jobs’ departure from Apple and then his death on Oct. 5 has caused just about every newspaper and business and technology magazine and online newsletter to provide its take on what Jobs meant to Apple, and to the world we live in.
Among the analyses I’ve read that could be most helpful to those in leadership of school sports is that of Cliff Kuang, before Jobs' death, in the October 2011 issue of Fast Company. In “What Steve Jobs Can Still Teach Us,” Kuang comments on Jobs’ “ability to see a company from the outside, rather than inside as a line manager.”
Over his career, observes Kuang, “He (Jobs) became less enamored of tech for tech’s sake. He blossomed into a user-experience savant.” He took the “outside view of a user.” Ultimately for Jobs, “usability was more important than capability.”
I suspect it would do us all well to take the same approach to school sports at the local and state levels; that is, to keep thinking about how the programs appear from the outside. How they appear to the end-user.
It’s all well and good that our rules are correct in their philosophy; but if they don’t make sense to end-users or don’t work in practical application, we may have problems. Same is true for our events, and for our technology.
It is impossible to expect complete understanding of all the policies and procedures of school sports or to avoid all controversy when the competing interests of partisans are involved as is the case in athletics. Remembering, therefore, that the task is not to please but to serve is a necessary mindset, because service in this work often means saying “No” or citing violations and requiring forfeits.
But even as we do these necessary but unpleasant things, which we know in advance will not be universally understood and supported, it is good to be mindful of how it all looks from the outside. It is most important that those in the necessary positions of doing these things be professional and consistent, with a steadfast commitment to apply policies and procedures uniformly. When people view the organization from the outside, even if they don’t fully understand or agree with a decision, they must see that each rule is applied identically to every school, without favoritism, and that rules are not just made up as we go along to relieve a pressure point or grease a squeaky wheel.
Global Education
September 10, 2013
More than a dozen years after our second and last son moved permanently from our home, a 19-year-old has moved in. She’s lived in South Korea, the Philippines and China; she graduated from the international school where our son and his wife are educators in China; and she’s attending our local community college.
Aside from having to change some of my ways to accommodate the presence of an unrelated female in my home, this has been an easier adjustment than I had anticipated. And one of the pleasant surprises is how interesting it has been to learn along with our guest about the English language and to see our local customs through her eyes.
When a word is used that she is unfamiliar with, we think up synonyms; when an idiom is used that she hasn’t heard before, we go to various apps on our mobile devices to learn about the origin of the phrase.
The county fair was a whole new experience with her in our company this year. Lake Michigan – a “fresh-water ocean” – was a wonder. The food portions served at restaurants are two or three times what she is accustomed to; but butter and blueberries are delights that disappear quickly from our refrigerator.
What my wife and I are doing is not unique. Literally thousands of families in this state alone open their homes to students from around the world to study in our schools and colleges. These interactions may be our best hope to save our planet from political and/or religious fanaticism around the world.
Michigan’s schools enroll more one-year foreign exchange students than any other state in the US, more than 2,400 during each of 2010, 2011 and 2012. If they are placed through a program listed by the Council on Standards for International Educational Travel (CSIET), these students are immediately eligible for interscholastic athletics, for one academic year, after which they have no eligibility for one academic year.
Of concern to many athletic administrators today is the increase in enrollment of international students outside a one-year foreign exchange program listed by CSIET. These students outnumber foreign exchange students by more than two-to-one in the US.
Our immediate challenge related to this topic is to assure these students are arriving in Michigan without undue influence related to athletics and that no Michigan school uses this pool of students to gain an unfair competitive advantage in interscholastic athletics.