Strategize for First Parent Meeting
February 25, 2015
By Scott Westfall
MSU Institute for the Study of Youth Sports
Coaches often cite parents as one of the most uncontrollable and frustrating aspects of coaching.
Let’s face it, when this relationship goes south, there can be pent-up frustration and hard feelings between the two parties which can result in a negative experience for everyone involved – especially the player who is often caught in the middle.
Establishing positive relationships with parents should happen from the moment you stand in front of them at your annual parent meeting.
Throughout this meeting, parents will be asking themselves: “Can I trust this coach with my child?” “Will this coach be fair in his/her decisions?” and “Will this coach always have my child’s best intentions in mind?”
In order to put them at ease, you must do everything possible to establish yourself as a person of integrity who is altruistic and 100 percent trustworthy. Below is a coaching checklist that will help you establish trust and credibility with your team’s parents:
Transparency – Do things openly and share information as much as possible. If something bad happens on your team, be sure that you do not sweep it under the rug. Be open and consistent with your decisions, and always follow through on what you say you are going to do.
Demonstrate Respect – Be polite and sincere with parents and let your actions show that you care. Sometimes the little things you do will resonate louder than the big things.
List Expectations – Have high expectations for the conduct of both the players and parents in your program. List these expectations, distribute them, and then talk about them with the parents. Meanwhile, let them know what they can expect from you in return (proper dress attire, appropriate language, great sportsmanship, impeccable conduct, proper treatment of game officials, etc.).
Express Loyalty – As often as possible, be sure to praise your players, assistants, and the people associated with your program. Be sure that you never take credit for other people’s work, and remember to use the word “we” as often as possible.
Be Accountable – This means taking the blame for bad results– even when it wasn’t necessarily your mistake. Admitting when something goes wrong on your watch doesn’t mean that you are a bad coach or you’ve lost control of your program. True leaders are accountable for the mistakes that happen in their programs.
Deliver Results – This is not necessarily wins and losses. Instead, deliver results on the things that really matter, such as developing a respectable team, coaching players with all passing grades and having players who do not get into trouble or break the law.
No parent meeting would be complete without a healthy dose of paperwork. To make it easier for parents to keep these papers organized, try to color-coordinate the forms and go over them slowly one at a time.
Below are the basic documents you should supply at the parent meeting (Note: Try to also have these documents accessible on your team’s website):
Coaching Philosophy – Drafting a coaching philosophy will allow parents to better understand who you are and the reasons you coach. In this document, be sure to include your fundamental beliefs along with your personal approach to coaching. (Note: Be honest in this section – Do not advertise yourself as one type of coach, but then act like another). Include a lot of “I statements” such as, “I coach for the purpose of teaching life lessons,” “I believe that student comes before athlete,” and, “I am demanding but never demeaning.” Developing and drafting a coaching philosophy not only gives parents insight into you and your program, but it also gives you an opportunity to reflect upon why you do things the way you do.
Team Policies – This is perhaps the most important document you will distribute to your team’s parents. It should list all team rules pertaining to player conduct, grades, eligibility, attendance, discipline, communication, and of course playing time! Include statements such as, “Playing time is earned – not given,” “All decisions will be made based on what is best for the team,” and, “If you have a problem, please talk to the coach.” Inform parents that student-athletes will receive equal opportunities but not equal things. These opportunities include instruction, off-season strength and conditioning programs, and support for their classes. How well student-athletes take advantage of these opportunities (attendance, focus, effort, attitude, and self-discipline) often dictates their levels of success. (Note: Before distributing this document, make sure your school’s administration/athletic director supports your team policies 100 percent).
Student-Athlete Character Contract – While many schools have had an athletic code of conduct in place for years, teams today are including an additional written set of norms for players to follow. A character contract outlines how players agree to conduct themselves as a person, student, and athlete. If you want to create more buy-in, consider drafting this contract each season with your players!
Parent Pledge Form – This document establishes the expectations you have for the parents in your program. Be sure that you include expectations for their conduct at games, having a positive disposition around the team, the treatment of players on your team along with the treatment of your opponents, letting the coaches coach, and how to act toward game officials.
Team Calendar – Be sure to include detailed information on the times and locations of all practices, team events, games, and places that players need to be. If changes are made to the team calendar throughout the course of the season, be sure you inform parents through several forms of communication (a printed note sent home, an announcement on the team website, email list, social media, etc.).
Athletic Physicals – While most doctors’ offices have a copy of these blank forms on hand, it is convenient for parents to have access to them through your school.
Athletic Fees (if you are a “pay for play” district) – Some districts have a mandatory athletic participation fee, while other districts do not. Some districts have a waiver form for students who are on free/reduced lunch. In any of these cases, make sure you are on top of this information so you can properly inform your team’s parents at the meeting.
Conflict Resolution – The occasional conflict is almost inevitable while working in an emotionally charged environment such as athletics. However, conflicts can often be avoided or at least more easily resolved through proper forms of communication.
- Inform parents that you are always willing to listen to their concerns; let them know that you would prefer they address an issue with you, rather than taking their frustrations to the next game and venting to anybody in the bleachers who is willing to listen.
- In your team documents consider a statement such as, “The best tool we have in our relationship is an open line of communication. My door is always open and so is my mind.”
- Finally, be sure to let them know that if they are upset about something to not send it through email. Email is good for information, but not communication. Try to communicate and resolve conflicts in person as much as possible.
Once you have established trust and credibility with your team’s parents, you can start building the relationship. Caution: Building a relationship with your team’s parents is not developing close friendships with them. Becoming close friends with parents actually can lead to bigger problems as you open yourself to criticism of playing favorites. Instead, build working relationships, generated through mutual respect and understanding for each other’s position in the quest of helping the young individual become a successful student-athlete. These working relationships help parents understand their optimal level of involvement, such as where and how they can fit into your program. Below are some tips for building working relationships with parents:
- Learn their names and where they work.
- Learn what the family likes to do when they are outside of the school setting.
- Invite them to a team event such as a team picnic, fundraiser, or team trip.
- Ask parents for help with certain jobs. Many parents appreciate being asked to help with team functions as it gives them an opportunity to get to know other parents and makes them feel like they matter.
- Call them at least once per season to say hello, report on their child’s progress, and ask if there is anything you can do to be of assistance.
- Offer additional support for their child. Helping the student-athlete outside of coaching with things such as academics and typical teen issues shows you care.
- Offer support to the parents as well. If they are struggling to get a message across to their child, oftentimes a coach sending or reinforcing the same message makes all the difference. As a coach you hold a powerful platform with your student-athletes; use it to help with their development and maturity whenever possible.
Establishing yourself as a trustworthy and credible coach is the first step in getting parents to buy into your program. Meanwhile, providing parents with sufficient information will help them feel like you are keeping them informed and want them as a partner in your program.
Creating working relationships with parents takes time, but will be the cornerstone in establishing a positive experience for the years their children are involved with your program. While some parents may have a different background or mindset, listing your expectations will help them better understand your team’s culture and how they can fit in.
If done right, these positive working relationships should alleviate much of your coaching frustration and pay tremendous dividends in the future.
Scott Westfall has spent the last 10 years as a teacher, coach, and athletic director in Fort Collins, Colo. He currently is working on his Doctorate at Michigan State University, with an emphasis in Sport Psychology and Athletic Administration, and assisting the MHSAA with its student leadership programs. Westfall is a former athlete who participated in football, wrestling, tennis and cross country at the high school level, and rugby at the collegiate level. He can be reached at [email protected].
Century of School Sports: MHSAA Work Guided by Representative Council
By
Geoff Kimmerly
MHSAA.com senior editor
December 3, 2024
One of the most common misconceptions about the MHSAA over its 100-year history is that all decisions regarding school sports in Michigan are made by the staff in the East Lansing office.
The MHSAA truly is an organization built upon its membership, with its Representative Council the legislative body that has produced the rules and tournament schedules currently in place to provide structure in athletics for more than 750 high schools and hundreds more middle schools across the state.
The Representative Council is the 19-member legislative body of the MHSAA. All but five members are elected by member schools. Four members are appointed by the Council to facilitate representation of females and minorities, and the 19th position is occupied by the Superintendent of Public Instruction or designee.
The Council considers all proposals brought before it from MHSAA sport and other appointed committees that meet throughout the year, and also makes decisions on a variety of eligibility rules, postseason tournament and operational issues. The Council regularly considers 30 committee proposals during its Spring meeting alone, along with a handful of others during Fall and Winter meetings which otherwise are primarily opportunities for discussion of topics that may come up for action at a later date.
Eight representatives are elected across four regions – two apiece from the Northern Lower Peninsula, Southeastern Michigan, Southwestern Michigan and the Upper Peninsula – and also based on school enrollment, with one representative from each of those regions from the larger Class A and B-sized schools and one representative from each region from the smaller Class C and D-sized schools. There are also two statewide at-large positions, two representing junior high/middle schools, and elected representatives from Detroit Public Schools and private and parochial schools.
All Representative Council members must be representatives of a member school, as faculty or board of education members. Every Council candidate must have superintendent or principal approval in writing and be qualified for the position for which that person is running.
Elections take place every fall after names of candidates are submitted and published to the MHSAA Website by April 15 the preceding spring. Ballots are mailed to schools in September and must be postmarked no later than two weeks after they were sent by the MHSAA office. A Board of Canvassers appointed annually counts the ballots, which must be signed by the principal and superintendent of that member school (except for private and parochial schools, which require signature by the principal only).
Council members are selected by majority vote.
Terms for elected Council representatives are two years long. Appointed members also serve two-year terms and may not serve longer than two successive terms.
The Council meets three times annually. Council officers – president, vice president and secretary-treasurer – are elected during the Fall meeting for the full Council.
Five members of the Council also convene monthly during the school year to form the MHSAA’s Executive Committee, which reviews appeals of Handbook regulations by member schools. Those five include the three elected officers.
Previous "Century of School Sports" Spotlights
Nov. 26: Finals Provide Future Pros Early Ford Field Glory - Read
Nov. 19: Connection at Heart of Coaches Advancement Program - Read
Nov. 12: Good Sports are Winners Then, Now & Always - Read
Nov. 5: MHSAA's Home Sweet Home - Read
Oct. 29: MHSAA Summits Draw Thousands to Promote Sportsmanship - Read
Oct. 23: Cross Country Finals Among MHSAA's Longest Running - Read
Oct. 15: State's Storytellers Share Fall Memories - Read
Oct. 8: Guided by 4 S's of Educational Athletics - Read
Oct. 1: Michigan Sends 10 to National Hall of Fame - Read
Sept. 25: MHSAA Record Books Filled with 1000s of Achievements - Read
Sept. 18: Why Does the MHSAA Have These Rules? - Read
Sept. 10: Special Medals, Patches to Commemorate Special Year - Read
Sept. 4: Fall to Finish with 50th Football Championships - Read
Aug. 28: Let the Celebration Begin - Read
PHOTO The MHSAA Representative Council and Executive Director Mark Uyl (front row, far right) take a group photo during its Spring Meeting in May. (Photo by Jon Ross.)