Better Late Than Never

November 8, 2013

In a matter of minutes online or a matter of an hour in a bookstore, we can locate dozens of magazine articles and full-length books that describe either the blessings or burdens of all the technology that is now at our fingertips at home, at work and in play.

Every problem we have (and many we had no idea we have) seems to have a technology solution. And, it seems every solution creates new problems: from invasions of personal privacies to compromised security of children, companies and countries. And sometimes the technology breaks down altogether.

The latest and largest failure is the government’s inability to deliver on its promised online health care marketplace. Before that, we’ve seen “glitches” close down Wall Street’s NASDAQ exchange. Technology troubles recently crippled the reservation systems of 11 airlines simultaneously. Even Internet “expert” Facebook mishandled the technology for its own initial public offering.

So it has surprised few of us that the launch of ArbiterGame to solve the scheduling issues of MHSAA member schools has had many of its own issues. But we are certain of this: ArbiterGame will be successful in providing member schools the safest, most efficient and reliable electronic athletic department management system that is available, and the least expensive, anywhere.

As we began this journey in the second half of 2011 in response to a crescendo of complaints from administrators about the then-available scheduling software, we anticipated the effort to complete the project could take twice as long and cost twice as much as projected and, even if that pessimistic prediction would turn out to be true, the result would still be worth it. It is taking twice as long, and it will be worth the work and wait.

The value will be in the low cost and high convenience for school administrators, and a platform – MHSAA.com – that presents the data in an environment that promotes the highest ideals of school sports.

What Kind of Person?

November 30, 2012

The Nov. 12, 2012 issue of Fortune magazine asked 21 high-profile people from all walks of life for the one piece of wisdom that got them where they are today.  The responses were typical tripe . . . except from Scott Griffith, Chairman and CEO of Zipcar.  Griffith said he received this advice from his brother 15 years ago:

"You have to think about what kind of person you want to be when you’re done with this experience.  Think about coming out of this a different person than you go in.”

Mr. Griffith got this advice shortly after he was diagnosed with stage 2 Hodgkins lymphoma.  But he came to see how this advice could be applied to any challenge – positive or negative – in his or anybody else’s life.

Think how different things would be if Pete Rose had asked this before betting that he could get away with gambling during his Major League Baseball career; or if Mark McGwire, Roger Clemens or others had asked it before the start of their steroid-stained MLB careers.

Which takes me to more recent fallen heroes:  Lance Armstrong, and Generals David Petraeus and John Allen. All three have done so much that is so good, most of which has unraveled with their ruined reputations.

If they had only asked, “What kind of person do I want to be when I’m done with this experience?”

They have come out of their experiences different than they went in, but not at all as they had hoped.

We used to say, “No good deed goes unpunished.”  It’s also true these days that no bad deed goes undiscovered.