Criticism

October 18, 2011

The phrase “throw in the towel” comes from the sport of boxing.  It recalls a manager throwing a towel into the ring to stop a bout in which his boxer is getting badly beaten.

Over the years I watched a lot of administrators of schools and school sports throw in the towel as they’ve watched their ideas and ideals get bruised and battered, and as they suffered constant and frequently unfair criticism.

Criticism is a fickle thing.  It can be motivating or maddening.  To some people criticism is one or the other; to other people criticism sometimes has a positive effect, sometimes the opposite.

Criticism from a well-informed source who has tried to see the matter from multiple perspectives and who delivers the opinion privately will almost always have two positive effects.  First, it will influence future thought processes and decisions.  Second, it will establish a closer relationship – even a good friendship – between the parties.

It is criticism based on bad information or from a biased viewpoint delivered by gossip or in group settings that is least productive to the cause and most poisonous to the community.

But even bad news badly delivered can be motivating.  While sometimes it may give rise to brief thoughts of “why bother?”, it more often motivates me to work harder, to serve better, to think wider and deeper, and to give more.  This reaction is a result of many life experiences, including school and college sports participation.

Those of us who played competitive athletics were subject to much criticism throughout our playing careers.  Sometimes it was unfair, and we learned to rise above it.  But usually the criticism was from a coach who knew his or her stuff, who thought we could do better, and who was giving us the information to become better.  While some people merely survive criticism, competitive athletics can teach us how to thrive on it.

Driving Lessons

August 19, 2014

Many millions of us this summer took to the expressways of North America, and most of us reached our destinations safely. I find myself amazed at how few the accidents are when highways are crowded with hunks of metal traveling at 60, 70 and even 80 miles per hour.

There are three actions on a fast-moving expressway that jeopardize the health of travelers that are like three actions that jeopardize the health of organizations.

  • First, if any number of drivers defies heavy traffic or wet pavement, then the well-being of all the others is at risk.


  • Second, if just a single car ahead of a crowd of others slams on the brakes, then a chain reaction collision is likely to follow.


  • Third, if a driver fails to look around and indicate the intention to change lanes, then those around that car must take evasive actions to escape trouble.

Likewise, organization leaders who move forward too fast without regard to their environment, leaders who suddenly slow down or stop their forward motion, and leaders who fail to consult with those around them and clearly signal their intentions to make a change, put their enterprise at risk.

Lessons for the office, learned on the road.