Holding Back
February 24, 2015
I wrote last week in this space about the positive place for disagreement in organizations; and I held back on pushing the topic a bit further.
Sometimes an organization leader has to hold back. Sometimes the leader needs to recognize that the organization has more disagreement than it can handle and that taking on another topic for which much disagreement is likely would be like drinking from a fire hose.
In Leadership on the Line (HBS, 2002), authors Ronald Heifetz and Marty Linsky write that “leadership requires disturbing people – but at a rate they can absorb.”
Heifetz and Linsky describe the need to “orchestrate the conflict” in four steps:
- “Create a holding environment” – a safe place to interact.
- “Control the temperature” – turn the heat up to get people’s attention, and turn it down for them to cool off or to catch up.
- “Set the pace” – not too fast that we leave too many people behind; not too slow that we lose the vision and momentum.
- “Show the future” – remind people of the “orienting value” – that is, the positive reason to go through all the negative rancor.
On Purpose
December 5, 2014
There is a difference between solving problems and creating a future.
Of course, we must solve problems. But it is imperative that we do so in terms of the future we want and are willing to work for.
Therefore, we need to address every day and every decision it presents by thinking how our actions today will make tomorrow different, and how tomorrow’s difference moves us toward the future we envision.
As individual persons, as husbands and wives, as fathers and mothers, as employers and employees, as administrators and coaches and student-athletes, what do we want our future to be like, and how does each decision and action enhance the possibilities for that outcome?
Answering those questions, and acting on those answers ... well, that’s living a purposeful life.